FAQ

 

Pricing


How many forms can I make for free?

You can create unlimited forms with Tally and collect unlimited responses for free.
 
 

Form builder


Can respondents stop and resume answering at a later point?

When a respondent resumes answering a Tally form in the same browser, the previous answers will be saved, and the respondent can continue with completing the form.

Do you support radio buttons?

Our Multiple-choice option only allows 1 response by default and offers the same user experience as a radio button.

Can I paste a list in a dropdown question?

Unfortunately it is not possible yet to paste existing lists into input fields.

Do hidden fields also work when I embed my form?

Yes, they do! In order for the URL parameters to work with an embedded form, you  need to add them to the embed link (or code), for example:
https://tally.so/embed/63lOvmhideTitle=1&alignLeft=1&name=marie

Can I add UTM parameters to my form?

Yes! You can create UTM parameters with our Hidden fields.

How do I track conversions with Tally?

There's several ways to track your form conversions:
  • Track your forms with our 
  • Track your forms with our 
  • : redirect your respondent after completing a form to another page where you have implemented the pixel.

What are the ideal image dimensions?

  • The cover image changes aspect ratio as you change your window width. We recommend cover images at least 1500 pixels wide, but the shape will change with your window.
  • Logo: a square image of 200 x 200 pixels
  • Images within the survey are shown full width from 700 pixels wide. We recommend a width of 1400 pixels for better resolution.
 

How do I set character limits for an answer?

Open the block settings :: of your input block to set a minimum or maximum number of characters.
 

Is Tally GDPR compliant?

Tally is based in Belgium (EU) and complies with the GDPR framework. We've bundled all frequently asked questions about GDPR & Tally and how to create a GDPR compliant form.
 
 

Integrations


What is the respondent and submission ID?

When you export form submissions to another tool, we will automatically generate a Respondent ID and a Submission ID.
  • Respondent ID Unique identifier of the form respondent. This unique identifier is persistent between all forms from within the same workspace. You can use it to identify people who answer a form multiple times or have answered different forms.
  • Submission ID Unique identifier of the current form submission, it's different for each submission.
 
 

Account settings


How do I change my password?

All account settings can be managed in the left sidebar of your Tally dashboard.
Example
notion image
 

Tally Pro


How many custom domains can I connect?

You can connect an unlimited number of domains to your  account

How many users can I invite to my organization?

There's no limit on the number of users you can invite to your organization with Tally Pro.

Can I use custom fonts in my Tally form?

It is possible to  or scripts using our Custom domains feature Only available to Tally Pro users, and requires coding skills.

Where can I find my billing data?

Click Settings in the side panel on your Tally dashboard to manage your account and billing data.
 
Help