Financial habits of young Australians

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I'm trying to gain some insights into the financial habits of young Australians to potentially build an app that that helps young Australians understand where their money actually goes and what they might be able to do to better help their situation.

Before building any more of it, I want to know what people actually need rather than what I assume they need. This survey takes about six minutes, responses are anonymous unless you choose to leave your email at the end, and I'm not selling anything or collecting your banking details.

Honest answers are far more useful to me than encouraging ones. If a feature sounds useless please say so.

1. Basic Info

Are you currently residing in Australia?

Yes

Age band

18-21

22-25

26-30

31+

Work situation

Living situation

With parents

Share house

Renting alone or with partner

Own home

2. Current setup

Who do you bank with day to day?

Do you use a different bank for your savings compared to your day-to-day spending? i.e Commbank for spending Ubank for saving

Yes

How many times did you open a banking app in the last 7 days?

Do you use Buy Now Pay Later (BNPL) services?

Yes, regularly

Yes, occasionally

Over the last 3 months, has your savings balance gone up, down, or stayed about the same?

Stayed the same

Down

Not sure

3. Further Questions

Have you ever used a budgeting/money app or tool that wasn't your bank's?

Still using it

Tried and stopped

Never

4. Pain Points

In the last 6 months, which of these happened to you?

Ran out of money before payday

Charged for a subscription I'd forgotten

Hit by a bill I wasn't expecting

Didn't have enough for a direct debit

Saw a transaction I couldn't recognize

Split a cost with someone and it never got paid back.

My bank sorted my spending into categories that were wrong or useless

None

Without checking: roughly how much did you spend on eating out and takeaway last month?

How confident are you in that number, 1 to 5?

1 = Not at all confident, 5 = Very confident

5. Knowledge gaps

Which of these do you feel you don't understand as well as you'd like?

Where do you go now when you have a money question?

6. Trust

Have you ever connected a bank account to a non-bank app?

Yes

How comfortable would you be giving a new app read-only access to your transactions through open banking?

1 = Not at all comfortable, 5 = Completely comfortable

7. What would make you use an app?

Larna connects to your bank accounts through Australia's open banking system, reads your transactions, and turns them into something useful. The features below are all things it could do.

Pick exactly 3 features that would make you use it

Of the 3 that you picked what is your absolute favourite feature

8. Your thoughts

"Have you ever changed how a transaction was categorised in your banking or money app? (e.g. moving a purchase from 'Groceries' to 'Dining out')"

Yes

Think about the last few times you went out to a pub or restaurant. If the app asked you the next morning, "was that mostly food or mostly drinks?", what would you realistically have done?

Answered it

Answered the first few, then stopped bothering

Ignored it

Turned those notifications off