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Unravel Viti Northern Express Travel Demand Survey

Bula Vinaka,

Unravel Viti is assessing the demand for a new scheduled Northern Express Minibus Service connecting the Greater Suva–Nausori Corridor with Savusavu and Labasa.

This survey will help us understand travel demand, preferred schedules, pricing, and the services that travellers value most.

The proposed fares are:
• Suva/Nausori ↔ Savusavu: FJD $95 (One Way)
• Suva/Nausori ↔ Labasa: FJD $97 (One Way)

Each ticket includes:
• Ferry passage
• Fully air-conditioned licensed minibus
• One carry-on bag
• One checked suitcase up to 15kg
• Comfortable reserved seating

This survey takes approximately 3–5 minutes to complete.
Your responses will remain confidential and will only be used to assess the feasibility of this transport service.

SECTION 1 — Contact Information

Full Name

Email Address

Mobile Number

Age Group

A
B
C
D
E
F
G

SECTION 2 — Where Do You Live?

Which area do you currently reside in?

A
B
C
D
E
F
G
H
I

Residential Address

SECTION 3 — Your Travel Patterns

Which route do you travel most often?

How often do you travel between Viti Levu and Vanua Levu?

A
B
C
D
E
F
G

What is your main reason for travelling?

SECTION 4 — Interest in the Service

If this service was available today, how likely would you be to use it?

Would you be comfortable paying FJD $95 one way between Suva/Nausori and Savusavu?

A
B
C

Would you be comfortable paying FJD $97 one way between Suva/Nausori and Labasa?

A
B
C

If you answered "Maybe" or "No", what would you consider a reasonable fare?

SECTION 5 — What Matters Most?

Which features would encourage you to use this service?

Rank the following from MOST IMPORTANT to LEAST IMPORTANT.

Use the up and down arrow keys to change the rank.
1
1
1
1
1
1
1

SECTION 6 — Travel Schedule

Which departure day would you most likely use?

Preferred departure time from Suva

A
B
C

Preferred departure time from Savusavu or Labasa

A
B
C

SECTION 7 — Future Demand

If bookings opened today, how many one-way trips would you expect to make during the next 12 months?

A
B
C
D

Would you recommend this service to family or friends?

Would you like us to contact you when bookings officially open?

A
B

SECTION 8 — Suggestions

What would make this service more attractive for you?

Do you have any additional comments or suggestions?