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Medical Device Distributor Management — Industry Survey
Section 1 — Profile
What is your role in the organization?
*
What type of organization do you work for?
*
A
Manufacturer
B
Distributor
Which regions do you currently manage or operate in?
*
North Africa
West Africa
East Africa
Central Africa
Southern Africa
Middle East
Europe
North America
Asia-Pacific
Other
How many countries do you currently manage through distributors or commercial partners?
*
A
1
B
2–5
C
6–10
D
11–20
E
21–50
F
More than 50
G
Not sure
Approximately how many distributors or commercial partners do you currently manage?
*
A
1–3
B
4–10
C
11–25
D
26–50
E
51–100
F
More than 100
G
Not sure
Section 2 — Current Distributor Management
How do you currently monitor distributor performance?
*
Excel / Google Sheets
CRM
ERP
Distributor portal
BI / Analytics tools
Email reports
Monthly / quarterly business reviews
Phone / WhatsApp / messaging
Manual reports
Other
How frequently do you receive meaningful performance or sales information from your distributors?
*
A
Daily
B
Several times per week
C
Weekly
D
Every two weeks
E
Monthly
F
Quarterly
G
Irregularly
H
Only when requested
I
Very little / almost never
Approximately how much time does your team spend each week collecting, cleaning and consolidating distributor information?
*
A
Less than 1 hour
B
1–3 hours
C
4–7 hours
D
8–15 hours
E
More than 15 hours
F
Difficult to estimate
Where is distributor information currently stored?
*
CRM
ERP
Excel / Google Sheets
Email
Shared drives / folders
Distributor portals
BI / Analytics dashboards
Multiple systems
Individual employee files
Other
Section 3 — Challenges & Operational Pain Points
The following questions focus on the difficulties your organization may experience when managing distributors across multiple markets.
Which challenges do you experience when managing distributors?
*
Limited visibility into distributor performance
Sales information arrives too late
Poor or unreliable sales forecasting
Limited inventory visibility
Stockout risks are identified too late
Declining sales are identified too late
Distributor inactivity is difficult to detect
Difficult to compare distributor performance
Difficult to compare market performance
Limited shipment / logistics visibility
Contract follow-up is difficult
Pricing inconsistencies
Training follow-up is difficult
After-sales / technical support follow-up is difficult
Information is scattered across different systems
Reporting is too manual
Too much time is spent following up with distributors
Difficult to identify which issues require immediate attention
Other
None of the above
How often do you discover a distributor-related problem later than you would have liked?
*
A
Never
B
Rarely
C
Sometimes
D
Often
E
Very often
F
Almost always
G
Not sure
Which distributor-related issues have the greatest business impact for your organization?
*
Lost sales
Stockouts
Excess inventory
Poor forecasting
Distributor underperformance
Missed tenders or sales opportunities
Shipment / logistics delays
Pricing problems
Contract issues
Low distributor engagement
Customer / technical support delays
Management time spent chasing information
Other
How quickly can your organization identify when a distributor's performance is declining?
*
A
The same day
B
Within a few days
C
Within one week
D
Within one month
E
Mainly during monthly / quarterly reviews
F
Often only after the problem becomes significant
G
We do not have a reliable method
Section 4 — Current Tools & Visibility
Which systems does your organization currently use to manage commercial or distributor operations?
*
CRM
ERP
Both CRM and ERP
Specialized distributor / partner management software
Business intelligence / analytics platform
No dedicated system
Not sure
Other
How satisfied are you with your organization's ability to identify distributor risks early?
*
0
1
2
3
4
5
6
7
8
9
10
What information or capability is currently missing from your tools?
*
Section 5 — A Potential New Approach
Imagine a solution designed specifically for medical-device manufacturers managing distributors across multiple markets. Orvazik is an AI-powered distributor intelligence solution...
How valuable would this type of solution be to your organization?
*
0
1
2
3
4
5
6
7
8
9
10
Which information would you most want such a solution to monitor?
*
Sales decline
Sales growth
Distributor forecasts
Inventory levels
Stockout risk
Pipeline / opportunities
Shipment delays
Distributor inactivity
Contract deadlines
Pricing
Training
After-sales / technical support
Market performance
Other
How useful would a daily report showing the top 3–5 distributor issues requiring attention be?
*
0
1
2
3
4
5
6
7
8
9
10
What would make you hesitate to adopt such a solution?
*
Cost
Data security
Confidentiality
Distributor resistance to sharing data
Data quality
Lack of distributor data
Integration with existing systems
IT approval requirements
Existing CRM / ERP already covers our needs
Implementation complexity
Trust in AI-generated recommendations
Management approval
Other
Section 6 — Pilot & Commercial Interest
If the solution demonstrated measurable value, would your organization consider participating in a limited pilot?
*
A
Yes
B
Possibly
C
Probably not
D
No
E
I would need more information
What pilot duration would be most appropriate for your organization?
*
A
2–4 weeks
B
30 days
C
60 days
D
90 days
E
Depends on the scope
F
Not interested in a pilot
If a solution clearly demonstrated measurable value, what monthly investment range would your organization consider reasonable?
*
A
Less than $500 USD/month
B
$500–$1,000 USD/month
C
$1,000–$3,000 USD/month
D
$3,000–$5,000 USD/month
E
More than $5,000 USD/month
F
It would depend on the number of markets
G
It would depend on the number of distributors
H
Enterprise pricing would be more appropriate
I
It would depend on the measurable value
J
We would not pay for this type of solution
Would you be open to a short follow-up conversation about your answers?
*
A
Yes
B
Maybe
C
No
If yes, please leave a professional email address or LinkedIn profile.
*
Section 7 — Final Question
In your experience, what is the biggest challenge when managing distributors across multiple markets?
*
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