Page 1 of 1

How your agency turns Jira time into client invoices

About 10 minutes. Please describe real events, not opinions. Short answers are fine, and "never happened" is a useful answer too.

I'm researching this problem to decide whether to build a product. Nothing is for sale here. I'm Hieu Tran; I use AI tools to help with this research, including drafting messages and organising responses. Answers are kept private and only shared in anonymised form.

Think of the last client invoice you built from Jira worklogs. Walk through it: where the hours came from, how rates were applied, and what you fixed by hand.

How long did it take, and when did a mistake last reach a client (wrong rate, missing hours, wrong person)? What did it cost?

Which tools are involved today (Tempo, Clockwork, a Jira export to Excel, Harvest, Xero or QuickBooks…)?

What do you pay for time tracking and invoicing, and what have you tried and dropped?

Your role

Company website

People who bill hours

A
B
C
D

Email for one or two short follow-up questions (optional)