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💼 Hiring Service Advisors

About The Company - EV Afriq

EV Afriq is a Ghanaian company facilitating the importation, shipping and distribution of electric vehicles into Ghana, making access to modern EVs from leading global automotive brands easier for individuals and businesses.

Key Responsibilities

Sales: Recommend services and convert enquiries into bookings.

Communication: Explain service needs, estimates, and timelines.

Coordination: Update Workshop Manager on work progress and requirements.

Customer Care: Keep customers informed before, during, and after service.

Follow-Up: Build trust, repeat business, and customer satisfaction.

Qualifications

2+ years in sales, customer service, or service advising.

Strong communication and interpersonal skills.

Ability to upsell services and manage client expectations.

Good understanding of workshop processes; automotive knowledge is a plus.

Organised and proactive with strong follow-through.

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