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Emora Customer Survey

What is your age?

Which city do you live in?

How often do you purchase gifts or flowers?

Have you ever ordered flowers or gifts online?

Have you ever ordered flowers or gifts online?
A
B

Which platform have you used most often?

What is the biggest problem you face while ordering flowers or gifts online?

What is the biggest problem you face while ordering flowers or gifts online?
A
B
C
D
E

Have you ever needed a gift urgently on the same day?

Have you ever needed a gift urgently on the same day?
A
B

Have you ever forgotten an important occasion and needed a last-minute gift?

Have you ever forgotten an important occasion and needed a last-minute gift?
A
B

Would you use a platform that delivers flowers within 20–60 minutes from nearby florists?

Would you use a platform that delivers flowers within 20–60 minutes from nearby florists?
A
B
C
D

Would you use a platform that delivers personalized gifts within 2–6 hours?

Would you use a platform that delivers personalized gifts within 2–6 hours?
A
B
C
D

Which personalized products would interest you the most?

Which personalized products would interest you the most?

If flowers and personalized gifts were available in a single order, how likely are you to use it?

If flowers and personalized gifts were available in a single order, how likely are you to use it?
A
B
C
D

How much do you usually spend on gifting?

Would you pay an additional ₹49–₹69 for guaranteed fast delivery?

Would you pay an additional ₹49–₹69 for guaranteed fast delivery?
A
B

If a platform offered instant flower delivery and same-day personalized gifting, how disappointed would you be if it did not exist?

If a platform offered instant flower delivery and same-day personalized gifting, how disappointed would you be if it did not exist?
A
B
C

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