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Employee Assistance Program (EAP) Usage Survey
This survey is about the employee usage of
EAP (Employee Assistance Program) offered by organizations for
mental health, emotional counselling and stress management.
Objective of this survey:
To understand why employees may not use EAP services offered by the organizations.
Who can take this Survey:
Employees (working, retired or ex-employees), HR Teams, Mental Health Professionals (Psychologists/ Counsellors/Psychiatrists) and EAP Service Providers
Purely Anonymous
No personal identification or organizational identification information is required to provide your inputs.
You may provide your inputs based on
your direct /indirect/observed experiences.
There is no Right or Wrong answers.
It takes
less than 5 minutes
of your time
.
What best describes you?
*
A
Employee (including individual contributors, frontline employees, managers and leaders)
B
HR / HRBP
C
EAP provider / Psychologist / Counsellor / Mental health professional
D
Other (Please specify)
Does your organization currently offer EAP services?
A
Yes
B
No - but I had EAP in my previous/other organization(s)
C
No - and I don't have any experience or observations of EAP
D
Don't Know
Roughly what do you think EAP usage in the organization(s)?
*
A
Less than 5%
B
5% to 10%
C
10% to 20%
D
More than 20%
E
Not Sure
F
Other (Please Specify)
Do you think using EAP services by the employees (who need them) would have a positive impact on
*
A
Employees
B
The Organization
C
Both Employees and the Organization
D
Neither
E
Not Sure
F
Other (Please Specify)
What do you think is the ONE Biggest reason employees don't use EAP?
*
A
They don't feel they need it
B
They prefer to deal the problem themselves
C
They worry that HR or Managers or Colleagues may find out if they use EAP
D
They feel uncomfortable asking for help
E
They don't think EAP will help
F
They don't know that EAP is available
G
They don't know how to access EAP
H
They feel judged by others
I
EAP services are difficult or inconvenient to book/access
J
Other (Please Specify)
Do you think more employees would use the EAP services - if there is a guarantee that their employer, managers, HR or colleagues can never find out when they use EAP services?
*
A
Yes, definitely
B
Yes, probably
C
No, probably not
D
No, definitely not
E
Not Sure
What do you think employees would be most worried about , if people at work know they used EAP?
*
A
Being judged by others
B
It could affect their career/progression
C
Their manager may treat them differently
D
HR may view them differently
E
Colleagues may gossip or make assumptions
F
They simply want to keep personal matters private
G
Not Sure
H
Other (Please Specify)
Which of the following would make employees more comfortable using EAP?
Whenever an employee uses EAP services
*
A
The employer knows the employee used EAP, but does not know what was discussed between the employee and the counsellor.
B
No one in the organization can find out that the employee used EAP service at all (Therefore, they don't know what was discussed as well.)
C
Neither would make much difference
D
Not Sure
E
Other (Please Specify)
If a client comes to you without giving their name or employee id (but you know which organization they are from), how confident would you be to provide safe and effective care across multiple sessions?
*
A
Very Confident
B
Somewhat Confident
C
Not Confident
D
Other (Please Specify)
For EAP usage tracking, do you need to know which individual employees used the EAP service or is the total number of EAP users enough?
*
A
Yes, need to know which individual employees used EAP
B
The total number of employees using EAP services is enough (no individual details required)
C
Not Sure
D
Other (Please Specify)
Is there anything about EAP usage that this survey didn't ask about , but you think matters?
Thank You for Your time !
Your valuable inputs will help make workplace mental health support more accessible!.
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