About Traumasoft:
Traumasoft is a leading provider of integrated software solutions for Emergency Medical Service (EMS) providers. Designed specifically for the EMS industry, our all-in-one platform empowers first responders and their organizations to optimize operations, reduce inefficiencies, and elevate the quality of patient care. We are driven by innovation and committed to delivering high-quality customer experiences across every interaction.
Position Overview:
We are seeking a Software Support Specialist (Tier 1) to join our growing Customer Operations team. In this role, you’ll serve as the frontline point of contact for our customers, offering responsive, knowledgeable, and compassionate technical support for the Traumasoft platform. The ideal candidate is a problem-solver with excellent communication skills and a customer-first mindset who thrives in a dynamic, fast-paced environment.
