You've got a spreadsheet for jobs. A WhatsApp group for updates. An inbox full of threads you have to search every time someone asks a question. And a report that takes half a day to build, every single month.
Nothing talks to anything. Every system is a silo. And somewhere in the gaps between all of it, things are slipping through.
You know it needs to change. You just don't know what to build, what to buy, or where to start.