Hey there! đź‘‹
If something didn’t go as expected, we’re really sorry to hear that. We aim to be fair, kind, and reasonable — and we know that sometimes things slip through the cracks.
This form helps us understand what happened so we can make it right. Just a heads up: we review all refund requests case-by-case, but here are a few simple rules to help you know what to expect.
✅ We usually offer a full refund if:- You were just charged but meant to cancel — no prob! Happens to the best of us. 🙂
- You tried to cancel a few months ago and haven't used the account since — we gotchu!
- You joined That Pitch in the past month, gave it a shot, and decided it’s not for you — all good. We're thankful you gave us a try.
🟨 We might offer a partial refund or credit if:
- You gave it an honest shot but didn’t get the results you hoped for — if there’s been some use but not heavy or consistent activity, we may offer a partial refund 🙂
- There was an issue or delay on our side that affected your time with us 🤖🛠️
Just fill out the form below and we’ll take a look!
We’re real humans over here — and we’ll always do our best to be fair.
Genuinely, thanks for giving That Pitch a try. đź’›