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Kickstart Complaints Form

Kickstart Martial Arts and Yoga is dedicated to delivering high-quality services tailored to the needs of our participants. We welcome feedback and complaints as valuable opportunities to improve our services. 
All complaints are handled fairly, promptly, and respectfully, in accordance with our Complaints policy [LINK].

Kickstart Martial Arts and Yoga is committed to ensuring a safe, respectful, and supportive environment. We take our legal and ethical responsibilities seriously, including mandatory reporting where required.

Please complete the form below. Leaving your contact details is optional, however, please note that we cannot inform you of any outcomes or updates if you choose to stay anonymous.
Important Safety Note:
If you or someone you are writing about is in immediate or ongoing danger, call 000 immediately. Return to making a complaint only after the person is safe.

Contact Details (optional)

Name

Phone number

Email address

Complaint Details (required)

When did the incident occur?

Location of incident (if relevant)

Who was involved?

Description of complaint

(Please explain what happened, including relevant dates and details)

How would you like this issue resolved?

(Please explain what outcome or solution you are seeking)

Have you reported this issue before?

Have you reported this issue before?
If yes, when and to whom?

Please upload any additional information or supporting documents (if relevant)

Is there anything else you would like to share?

Declaration

I confirm that the information above is true and accurate to the best of my knowledge.
Signature
Important Note: If you or someone involved is in immediate or ongoing danger, call 000 immediately. Return to completing this form only when the person is safe.