Page 1 of 1
COLD CALLING TRAINING
Welcome of our cold-calling class 2024
Get ready to be inspired by the industry-grade speaker and learn from the best. Secure your seat today!
Day 1: Fundamentals and Preparation
Introduction to Cold Calling
*
Understanding cold calling and its purpose in sales and lead generation.
*
The role of cold calling in overall sales strategy.
*
Setting realistic goals for cold calling success.
Building a Positive Mindset and Confidence
*
Overcoming the fear of rejection.
*
Cultivating a resilient mindset.
*
Techniques for building confidence.
Research and Targeting
*
Identifying target customers and industries.
*
Research techniques to understand prospects’ needs.
*
Using CRM and other tools for organization and targeting
Crafting the Perfect Cold Call Script
Structuring an effective script (intro, value statement, qualifying questions).
Crafting different scripts for various audiences.
Personalization techniques to make calls less “co
Day 2: Execution and Communication Skills
Opening the Call
*
Effective ways to introduce yourself and grab attention.
*
Techniques for sounding genuine and creating rapport quickly.
*
Handling initial resistance.
Effective Questioning and Active Listening
*
T
ypes of questions to ask (open-ended vs. closed-ended).
*
Techniques for active listening to identify pain points and needs.
*
Tailoring your responses based on what you hear.
Handling Objections and Rejections
*
Common objections in cold calling and how to address them.
*
Using objection-handling scripts effectively.
*
Techniques for reframing objections into opportunities.
Closing Techniques
*
Knowing when and how to ask for the next step (appointment, follow-up).
*
Recognizing buying signals.
*
Best closing phrases and method
Day 3: Advanced Skills and Practice
Building Value and Overcoming Objections
* Strategies to emphasize the value proposition clearly.
*
Turning features into benefits that align with customer needs.
*
Techniques for dealing with tough objections effectively.
Call Reviews and Role-Playing
*
Practicing real-time cold calls in role-play scenarios.
*
Group feedback sessions to improve delivery.
*
Listening to recordings of real calls (if available) and analyzing them.
Follow-Up Strategies and Tracking Progress
*
Developing a follow-up system and understanding the importance of persistence.
*
Tracking metrics like conversion rates and call effectiveness.
*
Reviewing key performance indicators (KPIs) to gauge improvement.
Maintaining Long-Term Success in Cold Calling
*
Tips for continuous improvement and skill-building.
*
Self-evaluation techniques and habit development.
*
Staying motivated and building on strengths.
Let's start with your personal details
*
Payment Method
Please make your payment via:
Mpesa
Paybill
: 522533
Account No
:
7891676
OR
Mpesa no: 0715 842 670
*
Were you able to get 50% off? If so, could you please share the promo code?
Thanks for registering!
The link to the classes will be forwarded to the email shared.
Stay up to date
Follow us on
LinkedIn
:
linkedin.com/company/kryptonite-outsourcing/
Continue
