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System Review Survey
First Name
*
Last Name
*
Company Name
*
Email
*
Phone
*
How long have you had your current software?
*
How long have you had your current software?
A
1-5 Years
B
6-10 Years
C
10+ Years
How well do you use your software?
How well do you use your software?
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10
Just OK
Pretty well
We're the masters
Do you have or hear complaints about your software?
Do you use Excel for financially-related reporting?
Do you use Excel for financially-related reporting?
0
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9
10
Never
Quarterly
All the time
Has your company ever considered changing software platforms?
Has your company ever considered changing software platforms?
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9
10
Never
Annually
Regularly
Do you find your software frustrating or complex?
Do you find your software frustrating or complex?
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9
10
Never
From time-to-time
All the time
Do you wish your software had features that it doesn't have?
Do you wish your software had features that it doesn't have?
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10
No
Yes, sometimes
It needs help
Do you want or are you asked for results from the software you can't get?
Do you want or are you asked for results from the software you can't get?
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10
Never
Sometimes
Regularly
When is the last time anyone in your company has had formal training on the software? (Do not include support calls or cases).
When is the last time anyone in your company has had formal training on the software? (Do not include support calls or cases).
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10
The dawn of time
Seems like 3-4 years ago
Within the last year
Do the executives and managers in your company use the software themselves?
Do the executives and managers in your company use the software themselves?
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9
10
Never
Once in awhile
Daily
Do you have any specific comments?
Thank you! We'll be in touch soon.
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