Hi! We are a group of Master's students in Human-Computer Interaction currently working on a design challenge. Our goal is to reduce the waiting time before a therapeutic consultation and utilize this time to collect information from clients. This information will be passed on to therapists to help them understand their clients' needs even before the first consultation.
We are focusing on improving the effectiveness of the questionnaire and report with respect to user experience, engagement, and other related aspects.
In this structured interview, which will last for 45 minutes to an hour, we would love to hear about your experience with being on a waiting list or using a mental health monitoring app. We welcome your suggestions on improving the app and your thoughts on the process.
Note: If you are currently undergoing therapy, you cannot participate in the study due to research ethics guidelines. Thank you!