We're recruiting on behalf of a fast-growing VC-backed startup transforming workforce management in the $2 trillion construction industry. The team is looking to bring on a Head of Launch to build and lead the customer implementation function, owning onboarding through successful go-live across hundreds of concurrent implementations. This high-impact role will directly drive launched revenue, one of the company's most critical business metrics. This is an in-person role based in San Francisco or New York (4x per week onsite).
The ideal candidate has 5-10 years of experience leading large (30+ people) implementation or professional services teams to launch complex products for non-technical users.
