Define domain-specific quality success metrics (e.g., accuracy of transcription, consistency in linguistic annotation schemes, phonetic transcription accuracy, adherence to grammatical frameworks, correct use of linguistic markup standards such as IPA or Universal Dependencies).
Develop project-specific SOPs, QA rubrics, and reference materials for the specific purpose of meeting client technical standards.
Review project outputs (transcriptions, annotations, language datasets) against technical standards, flagging and correcting defects before client delivery.
Perform structured QA passes on daily/weekly deliverables; flag, track, and resolve defects quickly to hit delivery deadlines.
Return work to contractors with precise remediation notes.
Provide advisory input on tools, workflows, and processes to meet quality benchmarks.
Handle spec changes and edge-case scenarios — e.g., annotation of rare dialects or ambiguous language constructs — drafting acceptance criteria or workarounds.
Curate example libraries of “gold standard” linguistic data for calibration and comparability to agreed reference samples.