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Healthcare Administrative VA

Join The Remote Reps as a Healthcare Digital & Administrative Virtual Assistant and become the go-to partner for U.S. chronic-pain clinics - owning their social media calendars, keeping patient billing on track, and handling front-desk coordination during the U.S. workday, all from our Pakistan hub.

Working Hours: 6 PM – 3 AM PKT (overlaps with U.S. Mountain Time)

Work Model: Hybrid – remote or in-office (Karachi, Lahore, Islamabad)

Key Responsibilities:

- Plan, create, schedule, and monitor social-media content across Instagram, Facebook, LinkedIn, and TikTok.

- Coordinate with our designer for graphics and video assets; upload, tag, and adjust them as needed.

- Pull monthly engagement and growth reports and recommend improvements.

- Generate and email patient invoices through QuickBooks or Stripe; record payments and follow up on aged receivables.

- Answer inbound calls and messages, schedule or reschedule appointments in the EMR (Athena, DrChrono, or similar), and send reminders.

- Maintain up-to-date patient records and documentation in full HIPAA compliance.

Skills & Qualifications:

- Minimum 3 years supporting U.S. healthcare providers (telehealth or specialty clinics preferred).

- Demonstrated experience managing social channels for a healthcare brand or verifiable billing/collections results.

- Proficiency with QuickBooks Online or Stripe plus at least one major EMR/EHR.

- Solid understanding of basic CPT/ICD codes and HIPAA requirements.

- Excellent spoken and written English with a neutral accent.

- Strong organizational skills and the ability to juggle multiple priorities.

Why Join The Remote Reps?

- Competitive salary in USD plus performance-based bonus.

- Clear growth paths into specialized social, billing, or patient-success roles.

- Flexible hybrid setup with access to modern city offices when you choose.

- Collaborative culture, ongoing training, and direct exposure to U.S. clients.

⚠️ Important: We will NOT consider applications without an accompanying Loom / G-drive video.

Full Name

Email Address

Phone Number (Whatsapp preferably)

Linkedin Profile URL

Location (City, Country)

Years of Experience

Years of Experience
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How soon can you join us? (If there's a notice period you have to serve, let us know)

Why should we hire you?

Upload your resume below

We’d love to get to know you better! Please record a short Loom video (3 mins max). Follow the format below: - Brief Introduction (30 seconds): Your name, current role, and a quick highlight of your relevant experience.

- Key Experience (1-2 minutes): Discuss 2-3 specific campaigns or roles where you've made the most impact, detailing your responsibilities, results achieved, and strategies implemented. Feel free to share actual sample campaigns.

- Conclusion (30 seconds): A quick wrap-up highlighting your excitement about this role (please do NOT talk about salary here).

Loom Video is COMPULSORY and your application will not be considered otherwise.