Page 1 of 1
Survey to understand the perception and pain points associated with Customer Experience as a category and function
Thank you for your time in advance!
A few details about you!
My full name is
*
You can reach me at
*
My phone number is
*
A few details on what you do!
My company name is
*
My role in company is
*
Let's get started!
On a scale from 1 to 10, how much priority does your company place on Customer Experience Management?
*
On a scale from 1 to 10, how much priority does your company place on Customer Experience Management?
0
1
2
3
4
5
6
7
8
9
10
What is your perception of Customer Experience Management, both as a category and as a function?
*
What are the top 2 challenges you face with Customer Experience Management? (feel free to select if you have more than 2 challenges)
*
What are the top 2 challenges you face with Customer Experience Management? (feel free to select if you have more than 2 challenges)
A
Linking CX to Revenue
B
Data Storage & Security
C
Data Overload and Management
D
Holistic Customer Journey Mapping
E
AI integration with Existing Processes
Would be open to 20-minute coffee chat to answer a few additional questions?
*
Would be open to 20-minute coffee chat to answer a few additional questions?
A
Yes
B
No
Select your time slot
https://calendly.com/niket-ratta/user-research
Submit
