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Custody Operations Specialist

Custody Operations Specialist

We are looking for a Custody Operations Specialist! This role plays an integral part in supporting various processes that facilitate conversion plans that onboard to our client’s platform. In this role, you will collaborate cross-functionally with internal stakeholders to enhance the onboarding experience, and provide exceptional service to plan sponsors.

WHAT WILL YOU BE DOING? 
Review and record cash and in-kind asset transfers in the trust accounting system
Work with sub-custodians to settle trades from the point of booking, through settlement for mutual funds, stable value funds, and ETFs
Perform reconciliations of invested assets and cash activity between the trust accounting system and sub-custodian by specified deadlines
Coordinate with Implementation Managers and Investment teams, to successfully transition new and conversion qualified plans onto the client’s platform
Coordinate with receiving record keepers, to liquidate and transfer plan assets from the client’s platform
Update, maintain, and review client data within CRM systems
Ensure collaboration with all internal teams to meet expected timelines
Support the creation and maintenance of written operating procedures related to assigned functions
REQUIREMENTS 
The Necessities 
You're optimistic, flexible, creative, team-oriented, results-driven, and have the ability to effectively collaborate with both internal and external stakeholders
Possess a good understanding of how mutual funds, stable value funds, and ETFs trade and settle
Possess a strong aptitude for numbers, and understanding of cash and traditional securities reconciliations
Demonstrate an affinity for learning, creating, and iterating rapidly
Proactive and analytical, able to problem-solve and propose solutions
Demonstrate a high degree of organization and dependability
Ability to prioritize tasks and manage client expectations

The Extras 

Experience with collaboration, project management, and CRM tools such as Google Workspace, Slack, Salesforce, Zendesk, and Jira

General knowledge of ERISA rules and requirements, and experience with one or more compliance / record-keeping systems (e.g. SunGard Relius, ASC, FIS)

We provide a flexible hourly pay structure. As a contractor you’ll supply a secure computer and high‑speed internet; company‑sponsored benefits such as health insurance and PTO do not apply.

Employment type: Contract Workplace type: Remote Seniority level: Entry Level

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