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Building Better Tools for Product Creators: Share Your Experience

Share Your Product Launch Story

Hi, I'm a founder developing a new platform with a single mission: to help passionate innovators like you successfully bring new physical products to the world.

To do this right, I need to understand your real-world story. This 5-7 minute interview will help me build tools that solve the actual problems you face. Your insights are anonymous and invaluable. Thank you for helping to build a better ecosystem for creators.

First, a little about you and your project.

Which of these best describes your product launch experience?

Which of these best describes your product launch experience?

What best describes your primary product category?

What best describes your primary product category?

The Reality of the Launch

Now, think about the most challenging product launch you've managed...

Thinking about the period between taking a large batch of pre-orders and finally shipping, which ONE of these areas caused the most stress or unexpected problems?

Thinking about the period between taking a large batch of pre-orders and finally shipping, which ONE of these areas caused the most stress or unexpected problems?
A
B
C
D

During the peak of managing your first major product launch, approximately how many hours per week did you spend on manual, repetitive tasks (e.g., updating spreadsheets, answering similar customer emails, copy-pasting data)?

During the peak of managing your first major product launch, approximately how many hours per week did you spend on manual, repetitive tasks (e.g., updating spreadsheets, answering similar customer emails, copy-pasting data)?
A
B
C
D

When you have a large group of customers who have paid you upfront for a product that doesn't exist yet, what is your single biggest FEAR?

When you have a large group of customers who have paid you upfront for a product that doesn't exist yet, what is your single biggest FEAR?
A
B
C
D

Your Current Toolkit

Which of the following tools did you primarily rely on to manage this phase? (Select all that apply)

Which of the following tools did you primarily rely on to manage this phase? (Select all that apply)

A New Way Forward

Imagine a new, integrated platform was available. We'd like to understand what's most important to you.

Please rate the potential impact of the following features on your business.

Nice to Have
Would Save Me Time
Would Save Me Money
Essential to My Success
A unified inbox for all customer communication.
A private 'Community Portal' for customers combining surveys, updates, and discussion.
A visual, "Zapier-style" automation builder to create custom rules for your workflow.
A simple portal for your manufacturer to give you real-time status updates.
AI-powered alerts that analyze factory updates and warn you of potential delays.
A searchable marketplace to find and compare vetted manufacturers and shipping partners.
One-click, automated order handoff to your fulfillment partner.

Your Vision & Goals

Beyond just shipping a product, how important is building a lasting brand with a direct community relationship?

Beyond just shipping a product, how important is building a lasting brand with a direct community relationship?
A
B
C

Which statement best reflects your long-term sales strategy?

Which statement best reflects your long-term sales strategy?
A
B
C

How much would you value a platform that made it easier to work with sustainable and ethical manufacturing partners?

How much would you value a platform that made it easier to work with sustainable and ethical manufacturing partners?
A
B
C

Final Insights (Optional)

If you could give ONE piece of advice to a founder about to launch their first physical product, what would it be?

I'm building a platform to solve these problems. If you'd be open to a 15-minute follow-up chat to share your story and become an early beta tester, please leave your email below.