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Parallax MFA Locked Account

Hey there! đŸ‘‹đŸ»

If you found yourself locked out from your account or from making any transactions, please fill out the short form below and this will immediately notify our team!
No need to worry, we'll get your account unlocked as soon as we can and send out a notice once your OTP attempts have been reset within 24 hours! đŸ€žđŸ»

Email address registered with your Parallax account.

Name registered with your Parallax account.

For security and verification, please confirm your registered date of birth.

Where do you receive your MFA OTPs?

Where do you receive your MFA OTPs?
A
B
C

Lock-out cause.

Lock-out cause.
A
B
C

A brief summary of how you got locked out of your account.

Any relevant screenshots or recording that can help us troubleshoot this? (Not required, but appreciated!)