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Commission Feedback Form

Hello, and thank you for commissioning me! After you've received your work from me and the commission process is complete, please use this form to give me an idea of how your experience was. I love hearing your thoughts! I do not keep a list of who is filling this out or which responses correspond to whom, so your feedback here is anonymous and won't affect how I interact with you.

Please take a moment to re-familiarize yourself with my TOS before filling out this form, so you can make sure your feedback is accurate! If you ran into any serious issues with the end result, please get in touch with me directly! If you aren't satisfied with your work, I would love the opportunity to make that right.

There will be a section at the end for you to give specific notes if you like. Also, if you really enjoyed working with me, I love it when people let others know that by talking about it on their social media! Word of mouth and recommendation is the best way for me to get new clients, so if I really nailed it for you, please give me a shoutout! This can be done in the comments of your posted commission, in a general post on your social media, on an artist review thread like the one hosted on ToyHouse, or anywhere else you find appropriate (so long as you aren’t reposting my art but link back to me instead)! Every little bit helps get new eyes on my work, and I appreciate it immensely.

What did you order from me?

Please check the appropriate option from the list, regardless of whether it was lined or lineless. If you received multiple different items, check them each off! If you ordered a surprise commission or NSFW art, please check that box and also check off what style option you received.
I'm using this to keep track of the popularity of different commission types, not to track the exact specifics of your order.
What did you order from me?

How did you find me?

Where did you discover my commissions? (Word of mouth really helps me find new clients, so if you've ever sent someone to me, thank you so much!)
How did you find me?
A
B
C
D
E

Accurate reproduction of request

How did I do generally? Did I pay close attention to the reference images and other specifics provided? If you were commissioning me for a custom design, did you feel that I made note of specific things you requested be included?
0 is not at all, 10 is perfect.
Accurate reproduction of request

Customer service

Was I prompt in answering questions or other communication? Did I adhere to the general turnaround time estimated in my TOS? Were you kept updated on your commission's progress and able to see updates on my Trello page?
Customer service

Ease of Use

Was the commission process easy to understand? Is my website laid out in a user-friendly, understandable way so that you didn't have trouble finding what you needed? Was I clear about the price of your commission and what would show up in the invoice? Did you feel like the work you received met quality expectations as laid out by the examples on my website?
Ease of Use

Conduct

Did you feel I behaved in an appropriate and professional way during the process? Was it clear that I was happy to be working with you and attentive to your requests?
Conduct

Impression

If you were able, would you like to commission me again in the future? (Please note that this is not an obligation, just an indicator of satisfaction!) Would you recommend me to friends or others if they were looking for an artist to commission?
Impression
A
B

Pricing

Do you have any thoughts on the prices of my commission types with regards to their fairness for the quality of work and service delivered? Please keep in mind the time, resources, and effort that go into creating custom artwork upon request, as well as my versatility as an artist. Additionally, please remember that I have a Ko-Fi where tips are always welcome!
Pricing
A
B
C

Further feedback

If you answered on the low end of any of the scales or "No" under the Impression question, please let me know what went wrong by reaching out to me directly, either instead of or in addition to filling out this form! This is your place to provide any final comments, positive or critical, or clarification for any of your answers, or just stroke my ego if you really want to! Be as thorough or as brief as you like.