Provide administrative support to the Director of Sales and the hotel sales team.
Coordinate group bookings, meeting room requests, and special event details.
Communicate effectively with clients, ensuring all event and group details are accurate and executed to brand standards.
Prepare contracts, proposals, and reports as needed.
Maintain and update client database and group room blocks in the system (Hilton PEP, OnQ, and Delphi preferred).
Monitor group room pickup and provide follow-up with clients to ensure smooth operations.
Manage internal communication between departments regarding upcoming events and group needs.
Assist with prospecting, lead follow-up, and marketing initiatives.
Coordinate site tours and welcome amenities for potential clients and VIP guests.
Maintain office supplies and promotional materials for the Sales Department.