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Student Housing Research

We are conducting this survey to learn about your off-campus housing experience.

We'd love to understand every bit of the process, the good, the bad, and everything in between so we can help better the experience for millions of students.

Thank you for spending these 5 precious minutes of your day to improve student housing :)

About You ✍🏽

Where do you study? (Full university name)

*

Where are you from?

*

Where are you from?

International

Domestic (U.S.)

What describes you best?

*

What describes you best?

Graduate student

Undergraduate student

Other (please specify)

When did you move off-campus?

*

When did you move off-campus?

First year

Second year

Finding Off-Campus Housing 🏡

How did you find your off-campus house?

*

How did you find your off-campus house?

Word of mouth / Friends of friends

Listing sites (Zillow, Apartments.com)

Social media (FB groups, WhatsApp, etc.)

University off-campus housing assistance

Agent / property management company

Other (please specify)

How long did it take to find and finalize housing?

*

How long did it take to find and finalize housing?

Less than 1 week

1-4 weeks

1-2 months

Over 2 months

Did you see the apartment before signing the lease?

*

Did you see the apartment before signing the lease?

Yes, in-person

Yes, virtually

No, only in pictures

No, not at all

Other (please specify)

On a scale of 1 to 10, how accurately did the accommodation match the photos?

*

On a scale of 1 to 10, how accurately did the accommodation match the photos?

1

2

3

4

5

6

7

8

9

10

What factors were most important to you when choosing housing? (select up to 3)

*

What factors were most important to you when choosing housing? (select up to 3)

Proximity to campus

Cost and affordability

Safety of neighborhood

Trustworthiness of landlord

Furnished apartments

Accuracy of listing

Amenities (gym, laundry, etc.)

Living with friends / having a community

Lease flexibility (duration, etc.)

Other (please specify)

Your Experience 🌱

Where in the housing journey did you experience the most friction? (Select only ONE option)

*

Where in the housing journey did you experience the most friction? (Select only ONE option)

Searching for available apartments

Comparing / filtering options

Verifying landlord / listing trustworthiness

Speaking to agents / landlords

Lease signing / guarantor process

Payments / deposits / rent setup

Furnishing / move-in logistics

Settling in / managing issues AFTER moving in

Other (please specify)

What about that part of the journey made it difficult?

What specific challenges did you face during your housing process? (Select all that apply)

*

What specific challenges did you face during your housing process? (Select all that apply)

Couldn’t find affordable options

High rent prices / monthly cost

High security deposit / guarantor requirements

Misrepresentation (apartment was not what it looked like)

Landlords hesitant to rent to students

Difficulty verifying the neighborhood safety

Limited support from university or advisors

Language or cultural barriers

Other (please specify)

How did you go about solving these problems?

*

Did you have roommates?

*

Did you have roommates?

Yes

No

Who is your point of contact for your accommodation?

*

Who is your point of contact for your accommodation?

Landlord directly

Property management company

Agent / Broker

Not sure

Other (please specify)

Do you currently face any challenges with your housing situation?

How would you rate your off-campus housing experience overall?

*

How would you rate your off-campus housing experience overall?

1

2

3

4

5

Reflection 🤔 (optional)

If you could change one thing about your housing experience, what would it be and why?

What advice would you give to a new student looking for housing?

Thank You 🙏🏽

We appreciate your time!

Would you mind sharing your email with us so we can follow-up if we have further questions?