Your insights will contribute to industry-leading research that will be shared with practitioners. You will receive free access to the complete research finding, and CXM Academy members will receive a detailed analysis and actionable recommendations.
This survey takes approximately 12-15 minutes to complete and adapts to your experience level and role. Your responses are completely confidential and will be aggregated for analysis purposes only."
This survey takes 8-12 minutes to complete and covers your professional background, compensation details, role responsibilities, and career satisfaction. All responses are completely anonymous and will be aggregated with other CX professionals across Europe.
By participating, you will:
• Contribute to the a comprehensive study of CX journey mapping practices
• Receive free access to complete research findings and industry benchmarks
• Compare your practices with industry peers and identify improvement opportunities
Your participation is voluntary and your responses will be kept strictly confidential. We comply with GDPR and other privacy regulations. You may withdraw from the survey at any time, and your partial responses will be deleted upon request.
Let's create the industry resource we all need.
