8. Due to teacher cancellations or other situations beyond our control, Rise Yoga and Wellness reserves the right to change bookings and shall inform the customer as soon as possible. Alternative arrangements will be offered but we do not accept responsibility for any costs incurred, including airfare.
9. Rise Yoga and Wellness cannot be held liable for any flight costs, changes, cancellation fees or any expenses related to any of the listed.
10. Rise Yoga and Wellness reserves the right to offer discretionary discounts and this does not affect the status of any guests who have paid the full price and no discount will then become due to them.
12. The customer shall not use the property except for permitted use and shall not use the property for any offensive, noisy, dangerous, illegal, entertainment, immoral or improper purposes. The customer shall not do anything which may be a nuisance or annoyance to Rise Yoga and Wellness and its guests, staff or owners.
13. The customer shall keep all properties used by Rise Yoga and Wellness fixtures, fittings, furniture and effects in a clean and good condition and shall replace any articles which are destroyed or missing with articles of a similar kind and of equal value.
14. Rise Yoga and Wellness reserves the right at its sole discretion to terminate use of any property or any of its facilities by the customer in the event of any breach of these terms and conditions. The customer will be required to vacate the property and Rise Yoga and Wellness shall not refund payment or accept any consequential liability damages or loss.
15. Rise Yoga and Wellness retains all copyright license rights and sole exclusive ownership of the information, photographs and material displayed on its website. The material may not be modified, copied or used in any other way. You consent and agree that during this retreat photos of you will be taken and that Rise Yoga and Wellness may use these to promote this and all future retreats.
16. It is the customer’s responsibility to ensure that he/she has all the relevant travel documentation and arrives at the airport in time. Rise Yoga and Wellness is not responsible if the customer is refused entry into a country because of an invalid passport. Please note: Some countries require passports to be valid for 6 months beyond the duration of your trip.
17. Rise Yoga and Wellness can accept no responsibility for delay or cancellation of any flights, train, buses or other forms of transport.
18. Rise Yoga and Wellness reserves the right to alter any facility accommodation or yoga activity.
19. In the event that the customer decides to downgrade their accommodation after monies have been paid, the customer will not be entitled to any refund. If the customer wishes to upgrade the new price will apply.
20. The customer must comply fully with all and any health and safety regulations. The customer must ensure that he/she/they/them is medically and physically fit and able to use our facilities and participate in activities. Customers who have injuries or illnesses are advised to seek doctor’s advice if practicing yoga.
21. Rise Yoga and Wellness is not liable for any injuries to the customer in his/her/they/them use of our facilities or participation in activities. A customer must always stop and rest if he/she/they/them is feeling any pain or sickness and inform the teacher of any previous injuries.
22. Rise Yoga and Wellness cannot accept any responsibility for loss or damage of personal possessions or valuables of the customer.
23. In the event of a customer having any complaint then he/she/they/them will not discuss this with any third party and shall notify Rise Yoga and Wellness as soon as possible.
24. Rise Yoga and Wellness shall not be liable for any failures beyond its control. This covers natural disasters, war, ‘acts of God’, closure of airports, civil strife, accidents, pandemic, governmental changes, or failure to perform by third parties, including suppliers and subcontractors. Should ‘force majeure’ impede or prevent Rise Yoga and Wellness from hosting a retreat or should the client decide to cancel based on events of ‘force majeure’ there is a zero refund policy.We will convert all monies paid into travel credit that can be applied to a future Rise Yoga and Wellness retreat. This credit is transferable and expires one year after the initial retreat date.
25. Rise Yoga and Wellness accepts no liability for loss, damage, injury or illnesses which may be received during the customers stay or travelling time.
26. We strongly recommend that all customers have comprehensive travel, cancellation and medical insurance for the duration of the trip. Should a customer decide to shorten their stay there is no refund entitlement.