Your experience with Window Seater

On which railway line did you use the Window Seater audio guide?

How would you rate your overall experience with the Window Seater audio guides?

A

⭐⭐⭐⭐⭐ Excellent

B

⭐⭐⭐⭐ Very Good

C

⭐⭐⭐ Good

D

⭐⭐ Fair

E

⭐ Poor

How engaging did you find the stories and information provided during your journey?

A

Very engaging, I loved learning about the local area.

B

Engaging, the stories added value to my journey.

C

Neutral, they were okay but didn’t stand out.

D

Not engaging, I didn’t find them relevant or interesting.

How easy was it to access and use the Window Seater app?

A

Very easy, the app and guide worked seamlessly.

B

Easy, with minor issues.

C

Neutral, I had some challenges but figured it out.

D

Difficult, it was not user-friendly.

What value did the audio guide add to your train journey? (select any options that apply)

A

I learned new things about the areas we passed.

B

It made the journey more enjoyable and memorable.

C

It gave me ideas for places to visit in the future.

D

It helped me appreciate my journey more.

E

It made the time pass more quickly.

F

I didn’t feel the guide added to my experience.

Would you recommend the Window Seater experience to other passengers?

A

Definitely, I think others would enjoy it.

B

Probably, it’s worth trying.

C

Maybe, it depends on the person.

D

No, I wouldn’t recommend it.