GLENCOE CONNECT – COMMUNITY TRANSPORT SURVEY

Help Us Build Transit That Works for Glencoe.

Glencoe Connect is Glencoe, Ontario’s first on-demand community transit service.

We will run scheduled, affordable 10-passenger van rides connecting residents of Glencoe, Newbury, Appin, and surrounding communities to medical appointments, groceries, and jobs in Strathroy and London. Launching in Fall 2026, we will fill the public transit gap for 2,500+ rural residents who currently have no bus service, no taxis, and no way to reach the services they need. Your input shapes our routes, schedule, and fares.

Takes 3-5 minutes to complete.

Thank you!

1. Where do you live?

Glencoe

Newbury

Appin

Other

2. What age group are you in?

3. Do you currently have reliable access to a vehicle whenever you need it?

Yes, always

Sometimes

Rarely

4. In the past 12 months, have you missed or delayed a medical appointment, grocery trip, or job shift because you had no ride?

Yes, multiple times

Yes, once or twice

5. Would a local transit service like Glencoe Connect fill a transportation need for you or your family?

6. Which trips would you use Glencoe Connect for most? Check all that apply

7. For scheduled trips, which option works best for you?

Fixed Schedule – Van runs same times daily, like 9am, 1pm, 4pm

Flex Service – Book your ride 24hrs ahead for when you need it

Both – Fixed schedule for common times + flex for appointments

8. What days would you most likely use the service? Check all that apply

9. What is the MAXIMUM you would consider affordable for a one-way senior/adult fare? Select ONE option from each route.

For reference: Taxi to Strathroy costs ∼$65. Taxi to London costs ∼$120.

10. If provincial funding allowed us to cut fares 40-50%, would you use the service more often?

Yes, much more

Yes, a bit more

No change

Not sure

11. How important is door-to-door service vs. pickup at a central spot like Foodland?

Door-to-door is essential

Central pick up works perfectly

Depends on mobility

12. Would you support the Municipality of Southwest Middlesex applying for provincial funding to help subsidize fares for seniors and low-income residents?

13. Any other comments or transportation needs we should know about?

14. Want updates on launch + early rider discounts? Please input your name and email address below.

15. Would you or someone you know be interested in driving for Glencoe Connect? Class F training provided. Please input their name, phone number, and email address below.