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Member IQ
12 quick questions about how you run your community. Takes about 2 minutes, and at the end you'll see a short demo of what we're building.
Your answers directly shape the product.
How many paying members does your community have?
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How many paying members does your community have?
A
Under 100
B
100 to 500
C
501 to 2,000
D
More than 2,000
Where does your community actually live? Select all that apply
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Where does your community actually live? Select all that apply
WhatsApp
Facebook Groups
Slack
Discord
A dedicated community platform (Circle, Mighty Networks, Hivebrite, Ugenie, etc.)
Email newsletter
LinkedIn
Other
How many separate tools do you use to run your community day to day?
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How many separate tools do you use to run your community day to day?
A
1 to 2
B
3 to 5
C
6 or more
What are those tools?
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Roughly how many hours a week do you (or your team) spend on community admin, things like chasing members, writing content, and checking who's engaged?
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Roughly how many hours a week do you (or your team) spend on community admin, things like chasing members, writing content, and checking who's engaged?
A
Under 5 hours
B
5 to 10 hours
C
11 to 20 hours
D
More than 20 hours
How big a problem is member churn for you right now?
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How big a problem is member churn for you right now?
A
Not a problem at all
B
A minor annoyance
C
A moderate concern
D
A significant problem
E
It genuinely keeps me up at night
What's your rough monthly churn rate?
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What's your rough monthly churn rate?
A
Under 2%
B
2 to 5%
C
6 to 10%
D
More than 10%
E
I honestly don't know
If a tool could flag which members are at risk of leaving, weeks before they actually go, how valuable would that be to you?
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If a tool could flag which members are at risk of leaving, weeks before they actually go, how valuable would that be to you?
A
Extremely valuable, I'd act on it every week
B
Somewhat valuable, nice to have
C
Not valuable, I can already spot this myself
How do you currently find out a member is disengaging
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How do you currently find out a member is disengaging
A
Gut feel, I notice when someone goes quiet
B
Platform analytics or dashboards
C
A spreadsheet or list I maintain manually
D
I usually only find out when they cancel
E
I don't currently track this
Rank these in order of how much they'd help you, most helpful at the top. Ranking question type (drag to order)
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Rank these in order of how much they'd help you, most helpful at the top. Ranking question type (drag to order)
Use the up and down arrow keys to change the rank.
1
Knowing who's at risk of leaving, before they leave
1
Content ideas generated from my community's real conversations
1
Personalised re-engagement messages drafted for me
1
A clear health overview across all my groups in one place
1
Smart member-to-member introductions
1
Think about the feature you ranked FIRST. If a tool reliably delivered that, what would it be worth to you per month?
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Think about the feature you ranked FIRST. If a tool reliably delivered that, what would it be worth to you per month?
A
Nothing, I'd only use it if free
B
Up to £10 per month
C
£10 to £25 per month
D
£25 to £50 per month
E
More than £50 per month
What's the single most frustrating or time-consuming part of running your community right now?
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We're opening up early access to Member IQ soon, with a personal walkthrough from our founder. Interested?
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We're opening up early access to Member IQ soon, with a personal walkthrough from our founder. Interested?
A
Yes, I want early access and a demo
B
Maybe, keep me in the loop by email
C
No thanks, happy to just help with the survey
Great, what's the best email to reach you on?
Submit