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Member IQ
12 quick questions about how you run your community. Takes about 2 minutes, and at the end you'll see a short demo of what we're building.
Your answers directly shape the product.
How many paying members does your community have?
*
A
Under 100
B
100 to 500
C
501 to 2,000
D
More than 2,000
Where does your community actually live? Select all that apply
*
WhatsApp
Facebook Groups
Slack
Discord
A dedicated community platform (Circle, Mighty Networks, Hivebrite, Ugenie, etc.)
Email newsletter
LinkedIn
Other
How many separate tools do you use to run your community day to day?
*
A
1 to 2
B
3 to 5
C
6 or more
What are those tools?
*
Roughly how many hours a week do you (or your team) spend on community admin, things like chasing members, writing content, and checking who's engaged?
*
A
Under 5 hours
B
5 to 10 hours
C
11 to 20 hours
D
More than 20 hours
How big a problem is member churn for you right now?
*
A
Not a problem at all
B
A minor annoyance
C
A moderate concern
D
A significant problem
E
It genuinely keeps me up at night
What's your rough monthly churn rate?
*
A
Under 2%
B
2 to 5%
C
6 to 10%
D
More than 10%
E
I honestly don't know
If a tool could flag which members are at risk of leaving, weeks before they actually go, how valuable would that be to you?
*
A
Extremely valuable, I'd act on it every week
B
Somewhat valuable, nice to have
C
Not valuable, I can already spot this myself
How do you currently find out a member is disengaging
*
A
Gut feel, I notice when someone goes quiet
B
Platform analytics or dashboards
C
A spreadsheet or list I maintain manually
D
I usually only find out when they cancel
E
I don't currently track this
Rank these in order of how much they'd help you, most helpful at the top. Ranking question type (drag to order)
*
Use the up and down arrow keys to change the rank.
1
Knowing who's at risk of leaving, before they leave
1
Content ideas generated from my community's real conversations
1
Personalised re-engagement messages drafted for me
1
A clear health overview across all my groups in one place
1
Smart member-to-member introductions
1
Think about the feature you ranked FIRST. If a tool reliably delivered that, what would it be worth to you per month?
*
A
Nothing, I'd only use it if free
B
Up to £10 per month
C
£10 to £25 per month
D
£25 to £50 per month
E
More than £50 per month
What's the single most frustrating or time-consuming part of running your community right now?
*
We're opening up early access to Member IQ soon, with a personal walkthrough from our founder. Interested?
*
A
Yes, I want early access and a demo
B
Maybe, keep me in the loop by email
C
No thanks, happy to just help with the survey
Great, what's the best email to reach you on?
Submit