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The 2026 Post-Signature Commitment Survey
What really happens once the contract is signed?
We're researching how organisations track, verify and act on the commitments contained in their supplier agreements.
7 questions · approximately 3 minutes
1. What is your primary function?
*
A
Procurement / Purchasing
B
Legal / Contracts
C
Finance / Commercial Finance
D
Operations / Supplier Management
E
Other
2. How confident are you that your organisation can identify the important commitments contained in its active supplier contracts?
0 = Not at all confident
|
10 = Extremely confident
*
0
1
2
3
4
5
6
7
8
9
10
3. How are contractual commitments typically tracked today?
Select all that apply:
*
A
CLM / contract management system
B
Procurement / sourcing system
C
ERP / finance system
D
Supplier relationship management system
E
Spreadsheets
F
Email / calendar
G
Individual/team knowledge
H
Not systematically tracked
I
Other
4. In the past 12 months, has your organisation discovered that a supplier failed to deliver something they were contractually committed to provide?
*
A
Yes - more than once
B
Yes - once
C
No
D
Not sure
5. How are these missed commitments usually discovered?
Select all that apply:
*
A
Operations / business team
B
Supplier review / QBR
C
Procurement
D
Finance / invoice reconciliation
E
Legal
F
Audit
G
Contract renewal
H
Supplier tells us
I
There isn't a consistent way
J
Other
6. Which contractual commitments are hardest to keep track of?
Select up to 3
*
A
Service levels / SLAs
B
Delivery / performance obligations
C
Pricing conditions
D
Rebates / credits / commercial entitlements
E
Volume commitments
F
Renewal / notice periods
G
Reporting obligations
H
Compliance requirements
I
Insurance / certifications
J
Other
7. If you could automatically surface one thing across your active supplier contracts, what would be most valuable?
*
A
Obligations WE owe
B
Obligations suppliers owe US
C
Whether commitments have actually been met
D
Commercial value we're entitled to receive
E
Deadlines / renewals
F
Risk / exposure
G
Compliance obligations
H
Dependencies between commitments
I
Other
Submit