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Coaching Agreement:

This Agreement is entered into by and between Kelly Boutilier and

Client Name

1. Description of Coaching

Coaching is a creative partnership between Coach and Client. It is designed to help the Client clarify personal, professional, or business goals and build a plan to achieve them.

Coaching is not therapy and does not replace it. It cannot diagnose, prevent, or treat any mental or medical condition. If the Client is currently working with a mental health professional, they are encouraged to let that professional know they are also engaged in coaching.

2. Coach-Client Relationship

A. The Coach follows the ethical guidelines of the International Coach Federation (ICF). The Client is encouraged to review the ICF Code of Ethics.

B. The Client is fully responsible for their own decisions, actions, and wellbeing. The Coach is not responsible for any outcomes resulting from the coaching relationship.

C. Coaching may touch on different areas of the Client's life, including work, health, relationships, or finances. The Client decides how to apply what they learn.

D. The Client agrees to engage honestly, remain open to feedback, and invest the time and effort needed to participate fully in the program.

E. The Client may end the coaching relationship at any time, subject to the Termination clause in Section 10.

3. Services

This agreement covers all coaching offers by the coach. Sessions are delivered online. Sessions are 50 minutes each.

Introductory Session:

The purpose of this session is to give both the Client and Coach the opportunity to assess whether the coaching relationship is a good fit. Following Session 1, either party may choose not to continue without further obligation. No refund is issued for the introductory session.

5 session coaching package:

If both parties agree to continue after Session 1, the client will be invited to purchase a five-session coaching package. Sessions will be scheduled at mutually agreed times under the full terms of this agreement.

Between sessions, the Coach is available by WhatsApp text and voice note, email, and voicemail. The Coach will respond within 1 business day, excluding evenings, weekends, and statutory holidays unless otherwise agreed in writing.

4. Schedule and Fees

50 minutes per session

Session rate: Once- Off Coaching Session

Sessions are charged on a sliding scale to maximize accessibility. All prices are subject to 15% Canadian Sales Tax.

Stand alone coaching sessions are not eligible for a discount. The fee will be agreed upon between the client and the coach based on the sliding scale communicated under "session rate". The coach assumes the client knows their financial situation best and will choose the rate that best reflects their circumstances.
The investment for clients who face significant barrier due to cost is $65 CAD+tx per session.
The investment for clients who have the resources, but are not able to pay the full fee rate is $95 CAD+tx per session.
The investment for clients who have means to pay the regular coaching fee is $135 CAD+tx per session.
The coach reserves the right to modify the prices of these offers for international clients to reflect additional payment processing fees. The coach and client will agree upon a rate before signing this agreement.
Session rate: 5- session coaching package
Sessions are charged on a sliding scale to maximize accessibility.
The client may pay by installments at the regular rate, or receive a 5% discount if paying the full amount upfront.
Pay by Installment Pay in Full
Cost barrier $325 +tx $308.75+tx
Budget Constraint $475 + tx $ 451.25 +tx
Regular fee $675 +tx $ 641.20 +tx
The coach reserves the right to review and increase their fees annually. Increases will not apply to existing contracts.

Payment:

Payment must be received at least 24 hours before each scheduled session. If payment is not received in time, the session will be rescheduled.

Payment method:

Canadian residents may pay by e-transfer or by a Wise link that will be provided. Non-Canadian residents are to make payments through the Wise link provided.

Late payment:

If payment is not received by the required time, the Coach reserves the right to reschedule the session until payment is confirmed.

The Coach's rates are confirmed at the time of signing. If rates change before this Agreement is signed, the updated rates will apply.

If payment is not received by the required time, the Coach reserves the right to reschedule the session until payment is confirmed.

The Coach's rates are confirmed at the time of signing. If rates change before this Agreement is signed, the updated rates will apply.

5. Session Format and Scheduling

Sessions may be held by phone, video conference, or in person, as agreed by both parties. For video sessions, the Coach will send a Google Meet calendar invitation. For phone sessions, the Client is responsible for initiating the call at the scheduled time.

If the Coach needs to be reached at a different number than usual, the Client will be notified in advance.

Coaching sessions must be booked within 7 days of payment.
All session for the 5-session coaching packages must be booked and delivered within 8 weeks of the signing of the coaching agreement.

6. Cancellation and Rescheduling

Cancellation:

The Client must notify the Coach at least 48 hours in advance to cancel a scheduled session. Sessions cancelled with less than 48 hours' notice will be charged at the full session rate.

Rescheduling:

The Client may request to reschedule a session with at least 48 hours' notice. Rescheduling requests made with less than 48 hours' notice will be accommodated at the Coach's discretion and are not guaranteed. Sessions may be rescheduled a maximum of 2 times per month.

The Coach will make reasonable efforts to offer an alternative time when cancellations or rescheduling are requested in good faith.

7. End of agreement and Renewal

This agreements stands for the duration of the coaching relationship. If the client wishes to sign on for additional sessions beyond the 5 session coaching package, the Coach and Client will determine the details and will sign a new coaching agreement as necessary. If no renewal agreement is signed, this Agreement will expire after the final coaching session has been delivered and no further sessions will be scheduled.

8. Confidentiality

The Coach will keep all information shared during coaching sessions confidential, in accordance with the ICF Code of Ethics. The coaching relationship is not legally protected in the same way as doctor-patient or attorney-client relationships, but the Coach will not share the Client's information without written permission except in the following circumstances:

1. Information already known to the Coach before the coaching relationship began 2. Information that is publicly available 3. Information received from a third party without a confidentiality obligation 4. Information the Coach develops independently 5. Situations where the Coach is legally required to disclose 6. Situations where the Coach believes there is a risk of harm to the Client or others 7. Illegal activity

The Client is encouraged to raise any confidentiality concerns with the Coach promptly.

Release of Information

The Coach is working toward or maintaining credentials with the International Coach Federation (ICF). As a standard part of this process, ICF may request verification of coaching activity, which requires the Coach to provide the Client's name, contact details, and session dates only. No session content or personal notes will be shared.

For professional development purposes, the Coach may discuss coaching topics with other coaches or supervisors on a strictly anonymous basis.

Check the boxes below to indicate your preferences:

Client agrees to the release of verification information to ICF

Client agrees to the release of verification information to ICF

11. Record Retention

The Coach will maintain records of the coaching relationship, which may include documents and information shared during the program. Records will be stored in digital form for the duration of the coaching contract and handled in accordance with applicable privacy law.

12. Limited Liability

The Coach makes no guarantees about the outcomes of coaching. The Coach is not liable for any indirect or consequential damages. Total liability is limited to the amount the Client has paid for services up to the date of any claim.

13. Dispute Resolution

If a disagreement cannot be resolved through direct conversation, both parties agree to attempt mediation in good faith for up to 30 days before pursuing legal action. If legal action proceeds, the prevailing party may recover reasonable legal fees and court costs from the other party.

14. Entire Agreement

This document represents the complete agreement between Coach and Client and replaces any prior written or verbal agreements. Any changes must be made in writing and signed by both parties.

15. Severability

If any part of this Agreement is found to be unenforceable, the remainder of the Agreement continues in full effect.

16. Waiver

Failure by either party to enforce any provision of this Agreement does not waive their right to enforce it in the future.

17. Applicable Law

This Agreement is governed by the laws of the Province of Quebec.

18. Binding Effect

This Agreement is binding on both parties. Please sign both copies — retain one for your records and return the other to the Coach before the first session.

Signatures

Client signature

Signature

Client home address

Client email address address

Coach signature

https://storage.tally.so/5af1bc38-2897-4eec-8cba-35cd8234e52b/Signaure.png

Coach contact information

kelly@cotempo.ca
+1 (514) 794-5175
2088 Rue Montcalm, Montreal, QC, H2L3H7 Canada