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Volunteer Coordinator, Los Angeles

Plug International is looking for a Volunteer Coordinator to build, organize, and steward the volunteer community serving The Gathering Los Angeles and local outreach initiatives. This role sits at the heart of the volunteer experience, helping people move from initial interest to meaningful service while ensuring they feel informed, equipped, connected, and supported along the way. If you love people, thrive on organization, communicate with warmth and excellence, and want to build a healthy volunteer community, this opportunity may be a great fit.

At Plug International, how we serve matters as much as what we accomplish. The culture we are building together and the posture behind everything we do flows from our identity: LOVE. The Volunteer Coordinator helps keep that culture tangible across every part of the volunteer journey.

What You’ll Do

COMMUNITY & COMMUNICATIONS

- Serve as a primary point of contact for Los Angeles volunteers

- Manage volunteer WhatsApp communication and ensure volunteers receive timely information regarding events, serving times, updates, and expectations

- Own key volunteer facing communications including approvals, onboarding updates, Gathering information, reminders, and follow up

- Schedule and facilitate volunteer meetings and team check ins as needed

- Work alongside the Volunteer Care Team Lead to identify volunteer needs, concerns, celebrations, and opportunities for greater connection, and to ensure volunteers feel seen, supported, and valued throughout their serving experience

THE GATHERING LOS ANGELES & OUTREACH OPERATIONS

- Coordinate volunteer scheduling for The Gathering Los Angeles and local outreach initiatives

- Work with team leads to ensure appropriate volunteer coverage across serving areas

- Coordinate badges, credentials, and volunteer assignments ahead of each event

- Support volunteer check in, briefing, placement, and event day communication

- Support volunteer catering and supply coordination

TRAINING & CULTURE

- Implement training materials and serving resources

- Reinforce Plug International’s mission, values, serving standards, and volunteer culture

- Cultivate an environment where excellence and care work together

- Model and reinforce a serving posture rooted in humility, integrity, unity, and love

- Support team leads in communicating expectations and creating a healthy serving experience for volunteers

Who We’re Looking For

Someone with a genuine heart to serve God and His people. Beyond that, this role needs someone who brings:

- Exceptional organization. You can manage multiple people, timelines, details, and workstreams while keeping things clear and moving forward.

- Clear communication. You communicate with warmth, precision, and consistency whether you are writing to a new volunteer, coordinating a serving team, or briefing leadership.

- A heart for people. You understand that volunteers are not simply filling positions. You care about helping people feel seen, valued, equipped, and connected.

- Tech confidence. You are comfortable learning, managing, and using digital platforms (i.e Asana, Google Workspace, WhatsApp etc.)

- Leadership and maturity. You operate with integrity, discretion, good judgment, and excellence.

- Reliability. You follow through, communicate early when challenges arise, and proactively look for solutions.

- Flexibility. Ministry and event environments can move quickly. You remain calm, adaptable, and solutions focused when plans shift.

- Time Commitment. 5–10 hrs/week in standard periods and up to 15 hrs/week leading up to events

Requirements

- Based in Los Angeles with reliable transportation

- Access to a personal computer

How to Apply

To be considered, you’ll need to:

Complete the Volunteer Coordinator Application

Submit a current résumé or CV

Complete the interview process

First Name

Last Name

Email Address

Phone Number

Address

City

State

Zip Code

Do you have reliable transportation for local travel (including event related errands)?

Yes

Do you have regular access to a personal computer?

Yes

This is an unpaid volunteer leadership role requiring 5–10 hours/week, up to 15 in the weeks leading up to events. Are you able to sustain this commitment?