Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the right to:
• Access the personal data we hold about you.
• Request correction of any inaccurate data.
• Request erasure of your data (where legally possible).
• Withdraw consent at any time.
• Lodge a complaint with the Information Commissioner’s Office (ICO) at
www.ico.org.uk.
Client records are retained for a minimum of seven years after the date of the last consultation, in line with professional standards and insurance requirements. Records relating to children and young people are kept until the client’s 25th birthday, or 26th birthday if the young person was 17 at their last appointment, whichever is later. In certain cases, such as where records may be relevant to an insurance claim or legal proceeding, they may be retained for longer. All records are securely destroyed once the retention period has expired.