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WMS Coordinator (ShipHero)

Job Summary:

Permanent employee, Full-time, Remote, PST Shift
We are seeking an experienced WMS Coordinator (ShipHero) to remotely monitor and support day-to-day warehouse management system operations for a high-volume e-commerce business. This role will serve as the operational eyes on ShipHero, ensuring orders remain fulfillable, correctly allocated, properly statused, and moving through the warehouse without unnecessary delays.

The ideal candidate has strong hands-on ShipHero experience and takes a proactive approach to fulfillment operations. You should be comfortable investigating stuck or aging orders, troubleshooting allocation and workflow issues, identifying root causes, and coordinating with an on-site U.S. warehouse team when physical intervention is required.
WE ARE LOOKING FORWARD TO HEARING FROM YOU!

Thank you for your interest in applying to Elite Talent Recruit. Please fill out the following form. 

First Name:

Last Name:

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Birthday:

Expected Salary Monthly (in PHP):

Email:

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LinkedIn Link

Interview Availability:

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CV:

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WMS Coordinator Work Experience (Years)

US Account Work Experience (Years)

Experience in E-commerce

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B

What is the extent of your E-commerce experience?

Experience in Managing or Monitoring ShipHero Order Statuses, Queues, Batches, Allocation, Automation Rules, Order Reprocessing, and Fulfillment Workflows

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B

Experience in Troubleshooting Stuck or Unfulfillable Orders and Identifying Root Causes

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B

Experience in Monitoring Order Aging, Fulfillment Pacing, and Operational Backlogs

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B

What experience do you have managing order allocation in ShipHero? How would you troubleshoot an order that should be fulfillable but is not allocating correctly?

Experience in Generating and Interpreting ShipHero Reports

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B

Experience with WMS, Warehouse, and E-Commerce Fulfillment Processes

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B

Experience working with or alongside a 3PL

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B

Experience With Inventory Allocation and Warehouse Replenishment Workflows

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B

Tell us about a ShipHero automation rule you created, modified, or troubleshot. What was the rule intended to accomplish, and what impact did the change have?

What e-commerce channels do you have experience with?

Which AI tools do you have experience using?

To what extent do you use AI tools in your day-to-day work?

Available to Work Full Time:

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B

Available to Work Part-Time:

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B

Available to Work Pacific Standard Time (PST) hours

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B

Are you comfortable with time-tracking software being used during work hours?

A
B

What motivates you to seek a new job opportunity at this time?

What Country are You Located?