Request our arrival assistance services through this page, including porter services to transport your luggage from the port to the hotel. Your booking is valid only once you receive an email confirmation from the hotel.
Luggage transport and transfer services are managed by independent local companies. The cost per piece of luggage is fixed regardless of size or weight. We therefore recommend keeping small bags and backpacks with you.
Available for arrivals by hydrofoil or ferry and private boats.
Rates are related to 2026. For 2027 requests: rates may slightly change.
• Welcome upon disembarking from the hydrofoil or ferry by our staff
• 1 Funicular ticket from the port to the Piazzetta, with priority lane access reserved for hotel guests (*)
• 1 piece of luggage transferred to the hotel by Capri porters
€ 25.00 for each extra piece of luggage of any size (**)
Suggestion: only hand over heavy or bulky bags, as any item transferred is subject to the local rate indicated above.
(*) Villa Brunella is accessible from the central Piazzetta only by a 15-minute walk.
(**) For arrivals after 8:00 PM a 50% surcharge applies to the service cost.
(***) The Funicular is far from the private boat docks — we recommend the Private service (with Taxi).