Legal Intake Specialist

Job Summary:

Permanent employee, Full-time, Remote

We are seeking a proactive Legal Intake Specialist (Virtual Assistant) to manage inbound inquiries and convert potential clients into signed cases. This role serves as the first point of contact for prospective clients and plays a critical role in capturing case information, qualifying leads, and ensuring a smooth intake experience.

The ideal candidate is highly organized, communicates with empathy and professionalism, and can efficiently guide prospective clients through the intake process while supporting attorneys with accurate case information.

WE ARE LOOKING FORWARD TO HEARING FROM YOU!

Thank you for your interest in applying to Elite Talent Recruit. Please fill out the following form.

First Name:

Last Name:

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Birthday:

Expected Salary Monthly (in USD):

Email:

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LinkedIn Link

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CV:

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Legal Intake Work Experience (Years)

US Account Work Experience (Years)

Experience working in a Law Firm

Yes

Experience in Legal Intake, Customer Service, or Client Support Roles

Yes

Experience in Legal Case Management

Yes

Experience in Answering Inbound Calls, Website Leads, and Chat Inquiries

Yes

How do you prioritize multiple inbound inquiries such as calls, chats, and form submissions to ensure timely responses?

Experience in Screening Potential Clients and Gathering Case Details

Yes

What is your typical average daily case volume?

Experience in Running Conflict Checks

Yes

Experience in Scheduling Consultations with Attorneys

Yes

What CRM systems do you have experience with?

English Proficiency Level (CEFR)

A1 – Beginner

B1 – Intermediate

C1 – Advanced

A2 – Elementary

B2 – Upper Intermediate

C2 – Proficient

Can speak Spanish

Yes

Available to Work Full Time:

Yes

Available to Work Part-Time:

Yes

Which timezones are you available to work in?

Pacific Standard Time (PST)

Eastern Standard Time (EST)

Central Standard Time (CST)

Mountain Standard Time (MST)

Are you comfortable with time-tracking software being used during work hours?

Yes