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Experience Design Lead (Valtech SEA)

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience.

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries.

We Are Proud Of

• The work we do and the innovation we drive
The Role

As an Experience Design Lead, you will lead multi-disciplinary teams shaping end-to-end experiences for enterprise clients across Asia. You’ll move from insight to strategy to design - bringing human-centred, data-grounded work to life within agile delivery squads and regional programs. You bring 10+ years of experience, a growth mindset and a drive to make a lasting impact.

Please note, we are only accepting applicants from who are currently eligible to work in Singapore for this role.

You Will Thrive In This Role If You Are

• A curious problem solver who challenges the status quo
• A collaborator who values teamwork and knowledge-sharing
• Excited by the intersection of technology, creativity and data
• Experienced in Agile methodologies and consulting (a plus)
What you'll do

• Lead end-to-end design from problem framing to shipped experiences.

• Facilitate design thinking and collaboration workshops. • Lead user research including but not limited to interviews, surveys. • Conduct competitor benchmarking and analysis. • Create meaningful IA, customer journeys, user flows with business goals. • Craftmenship in creating customer interaction & motion design.

• Champion inclusive design & accessibility (WCAG), baking it into every decisions. • Turn insights into outcomes: prototype, test and iterate with clear business objectives.

• Partner with cross-functional teams across Strategy, Product, Data and Engineering. • Be a player-coach: mentor juniors and roll up your sleeves to lead by example. • Design for cross-cultural: understanding the APAC nuances, localising flows & content.

• Guide stakeholders: frame & facilitate tough discussions, and create positive impact. • Supporting in pitches. • Some work travelling may be required.

Must-have Qualifications • A portfolio of work with measurable client impact. • Human-centered design dept across research, interaction, UI, content & service design. • Proven accessibility & inclusive design practice. (e.g WCAG/A11y) • Fluency in modern tools: Figma, Miro, prototying & practical chops with AI design tools. • Design Systems/DesignOps experience, from governance to component quality. • A great communicator with clear succint communication with execs and teams. • Bias to action in ambiguous spaces; you balance speed with craft to ship the right thing. • At least 3 years of experience in XD leadership roles. • Well-versed in XD research tools (e.g. Maze, UserTesting) • Good understanding on enterprise software solutions(e.g. Adobe, Salesforce)
Nice-to-have Qualifications • Experience in Travel & Hospitality, Retail, Health & Telco verticals. • Familarity with data reporting and visualisation tools. (e.g. PowerBI, Tableau) • Experience working in fast-pace agency & consultancy environment.

What you can expect from us

At Valtech you’ll become part of our exceptional team of more than 8,000 talented innovators, design thinkers, marketers, creatives, and engineers. We interact across countries, disciplines, trades, roles and teams. We are consultants before anything else and take ownership of our own work, clients, and careers.


We provide everyone with a large degree of freedom - in return, we expect an equally high degree of accountability and dedication. We transform by doing and are insanely passionate about improving the end user experience. We are a people company.


We share our knowledge and learnings; we dare to speak up and take risks. And we care deeply about one another, our clients, and the world around us. We have from our very beginning always worked hard on providing everyone within our organization the opportunity to grow and transform their job opportunities and career paths across the world.

From graduates to seasoned professionals who are experts in their field. Valtech will always be recognized not just for the quality of the work we deliver, but for all the amazing people that make it happen. We don’t just talk about how to get things done; we really do transform by doing.

The Benefits This is a full-time position based in Singapore. Beyond a Competitive Compensation Package, We Offer: • Flexibility, with hybrid work options. (country-dependent) • Learning and development, with access to cutting-edge tools & industry experts. • Medical and Dental insurance benefits • Mobile allowance Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process.
Your application process Once you apply, our Talent Acquisition team will review your application. If your skills and experience align with the role, we’ll reach out for next steps. ⚠️ Beware of recruitment fraud: Only engage with official Valtech email addresses ending in @valtech.com. We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know.

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world.

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more.

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate.

Are you ready to create what’s next? Join us.