1. Order Management & Coordination
a.Monitoring order status from placement to delivery and addressing any issues or delays
promptly
b.Coordinating with customers and internal teams to improve supply chain performance
(cost, quality, and delivery)
c.Maintaining clear communication with all parties to ensure on-time and accurate order
completion
2. Sourcing & Procurement Support
a. Assisting in sourcing new suppliers and products through research and outreach
b. Requesting and analyzing quotes, samples, and supplier capabilities
c. Supporting negotiation of pricing, payment terms, and lead times
d. Coordinating with suppliers on purchase order details, production timelines, and quality
standards
e. Reviewing pre-shipment samples and inspection reports for quality assurance
f. Maintaining and updating the supplier database with key information, performance
metrics, and communication logs
What We’re Looking For:
Proven experience (2+ years) in order fulfillment, logistics, sourcing, procurement, or a related role
Excellent English communication skills (written and verbal)
Strong attention to detail and ability to multitask efficiently
Self-motivated, organized, and comfortable working independently in a remote setup
Problem-solving mindset with a proactive, can-do attitude
Reliable internet connection and a dedicated, professional workspace
Based out of Hongkong or mainland China
