• Build and manage NB’s profile and relationships with license- and permit-issuing regulatory agencies, with focus on NAFDAC.
• Partner with Supply Chain and Legal to manage regulatory activities with NESREA, SON, and FCCPC.
• Ensure timely processing, tracking, and collection of permits, licenses, and approvals.
• Resolve consumer complaints in collaboration with consumers and relevant authorities.
• Monitor statutory permits and licenses to ensure renewals and compliance.
• Advise Innovation agenda with dashboards and insights to secure swift regulatory approvals for speed-to-market.
• Maintain an updated contact database of all regulatory agencies.
• Track and report complications in license and permit issuance to support Corporate Affairs in industry-level advocacy.
• Keep agency contact data complete and up to date.
• Develop structured platforms for stakeholder relationship management.
• Track changes in agency officers, directives, and policies, and maintain a regulatory stakeholder map and engagement plan.
• Anticipate regulatory issues and proactively mitigate risks to the business.
• Collaborate with peer companies to align industry positions on regulatory matters.
• Foster continuous two-way communication with regulatory agencies to build mutual trust and cooperation.