Page 1 of 1

Welcome to Chill Subs' Support Hotline

All your questions, comments, and concerns—for better or worse—go directly to a real human. Specifically: Karina & Dhruv (dev), Ben (admin), Muskan (data), Shelby (marketing), and Shannan (events). This means you’ll never get an infuriatingly half-assed robotic response that sounds like it’s answering your question, but is really just robo-gaslighting you. (We hate that, too.)

The trade-off is it might take a little longer. But here’s our promise: we’ll do everything we can to solve your problem, and all we ask in return is a bit of patience. And if it’s a money thing, don’t worry—we’re always happy to refund you. We want happy customers, not trapped consumers. So you should see your problem solved or receive an update within 14 days (usually much sooner).

Please, go through our Support Page first to see if we've answered your question there. If not, come on back and let us know how we can help.

So, with all that said, how can we help you?

Choose a category that best fits what you need

Tell us what we can do to help:

What's the best email to contact you?

Please copy-paste a link to your Chill Subs profile or publisher listing:

Due to time, energy, and the inevitability of death, we’ll only email you if we have follow-up questions. If you don’t see the changes you were looking for or hear from us within 14 days, you may begin throwing rotten fruit. We prefer mangoes.