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Survey: AI For Relationship Building
How often do you encounter the "Relationship Ceiling" in your role?
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How often do you encounter the "Relationship Ceiling" in your role?
0
1
2
3
4
5
Never
Sometimes
Frequently
Please tell us how strongly you agree with each of these statements
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Disagree strongly
Somewhat disagree
Agree somewhat
Agree strongly
Not sure / NA
I struggle to collect feedback for other internal teams
I struggle with balancing internal obligations (trainings, 1-on-1s, team meetings) and managing my accounts
I have a hard time convincing leaders in my org. to invest in CS
It's hard to answer all customer questions quickly & accurately
I struggle to build the right relationships within my accounts
It's hard to maintain a personal touch with all of my accounts
I struggle to keep track of what's going on within all of my accounts
Are you currently using any AI tools as part of your workflow today?
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Are you currently using any AI tools as part of your workflow today?
A
Yes
B
No
How do you envision the job of a CSM evolving over the next 5 years?
Any other reactions or thoughts on the "Relationship Ceiling"?
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We will send you a copy of the survey results once it closes
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