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Market Vision Quest

Dear Valued Customer,

Your time and insights are greatly appreciated. This survey has been crafted to gather information about your knowledge of industry alternatives and to understand your opinions on their products and services. Your feedback plays a pivotal role in our ongoing commitment to refining our offerings and ensuring an enhanced experience for you.

Upon completing the survey, you will receive a unique $10 coupon as a special thank-you. This exclusive coupon can be utilized towards your next purchase, expressing our gratitude for your valuable contribution. We look forward to hearing your thoughts and appreciate your participation.

Are you aware of any other wholesale suppliers in our industry?

Are you aware of any other wholesale suppliers in our industry?
A
B

Have you purchased products/services from them?

Have you purchased products/services from them?
A
B

If yes, please rate your satisfaction with the products/services on a scale of 1 to 5, with 5 being extremely satisfied and 1 being extremely dissatisfied.

their products:
their services

How did you first hear about them?

How did you first hear about them?
A
B
C
D

 Is there anything specific you appreciate about our products/services that you would like to highlight?

 What do you consider as the significant difference between our brand (Bono Hair) and the other suppliers you are aware of?

Who typically pays for the delivery fee when you purchase from them?

Who typically pays for the delivery fee when you purchase from them?
A
B
C
D

Rate their return and exchange process on a scale of 1 to 5, with 5 being very satisfactory and 1 being very unsatisfactory

Rate their return and exchange process on a scale of 1 to 5, with 5 being very satisfactory and 1 being very unsatisfactory

Which do you believe provides superior customer service/support?

Which do you believe provides superior customer service/support?
A
B
C

Which option do you think offers a quicker production time for custom-made products?

Which option do you think offers a quicker production time for custom-made products?
A
B
C

Are their regular stock products always in ample supply? Rate on a scale of 1 to 5, with 5 being well-stocked.

Are their regular stock products always in ample supply? Rate on a scale of 1 to 5, with 5 being well-stocked.

What factors influence your decision when choosing a product or service from them?

Are there specific features or qualities you appreciate in their products that you would like to see incorporated into our offerings?

How often do they run promotions or discounts?

How often do they run promotions or discounts?
A
B
C

Do you find these promotions appealing?

Do you find these promotions appealing?
A
B

Do you follow them on social media platforms?

Do you follow them on social media platforms?
A
B