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Customer Success Manager

Mentor Match is an online global teaching platform. Our private tuition service connects students 1-on-1 with a top teacher for their selected subject. This teacher will take them through the study material from start to finish in a series of 1-hour sessions over live video call.

This is a fast-paced environment. Work-life balance might be challenging, but if you seek a dynamic and growth-oriented role, this is the perfect opportunity. Your own drive will be the biggest factor in your success.

We model ourselves after a professional sports team, not a family. A family is about unconditional love. Sports teams are about performance, not seniority or tenure.

Tell us a bit about yourself:

Have you worked in an Ed-Tech Company before?

What is your total sales/renewal amount and the timeframe for achieving it?

What are your average deal sizes in the last company and conversion rate?

List two major challenges faced by company in the US ed-tech market

We are an early-stage Edtech company, looking to grow the team from 20 to 100 in the next 9 months! What makes you the right fit for the role?

Are you comfortable working Between 10pm to 7am (IST) from our Chennai office?

Note: We do not provide any cab services or cab allowance

If we select you for the position, how quickly can you join us?

(ps - we are looking to close the role ASAP!)