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First Name

1. How clear and supported are your business objectives?


1. Strategy & Leadership

2. Employee Engagement

3. Teamwork

4. Roles & Responsibilities

5. Processes

6. Efficiency

7. Continuous Improvement

8. Metrics

9. Technology

10. Compliance

11. Customer Satisfaction

12. Innovation

13. Scalability

Reason 18

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Reason 17

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Solution 19

Operational Self-Assessment


GDPR

Objectives exist but are not clear or supported by leaders.

Objectives are defined and sometimes supported.

Objectives are clear, shared, and supported by leaders.

Objectives are clear, shared everywhere, and leaders fully support them with actions and resources.

Some engagement, but recognition and feedback are rare.

Employees understand objectives and get some feedback.

Employees feel motivated, recognized, and responsible for quality.

Employees are highly engaged, proud of their work, and exceed expectations.

2. How engaged and motivated are your employees?

Teams work in silos and blame each other.

Teams sometimes work together but not consistently.

Teams collaborate, share resources, and solve problems together.

Teamwork happens naturally; teams coordinate well, share knowledge, and work toward common goals.

3. How well do people work together across teams?

Roles are unclear; people often duplicate or miss tasks.

Some roles are defined, but many gaps remain.

Most roles are clear, but not always aligned with skills.

Roles are well defined, fit people's skills, and help work get done.

Roles are clear, flexible, match skills, and always adapt to strategy and growth.

4. How clear are roles and responsibilities in your business?


Processes are not documented; people figure things out as they go.

Some processes exist but are outdated or not followed.

Processes are written and sometimes followed.

Processes are clear, updated, and followed across teams.

Processes are fully integrated, trained on, and improved regularly.

5. How well defined and followed are your business processes?

Work is chaotic, with constant delays and errors.

Some structure exists, but delays, rework, and wasted effort are common.

Work gets mostly done on time, but some bottlenecks remain.

Work runs fairly smoothly, with few delays or errors.

Work runs smoothly, fast, and with very little waste.

6. How smoothly does your daily work get done?

Problems are patched but not solved; issues keep coming back.

Some fixes are made, but root causes are rarely addressed.

Improvements sometimes happen, but not in a structured way.

Root causes are analyzed, and improvements are made regularly.

Continuous improvement is part of daily work, preventing problems and driving progress.