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SANWEAR Return/Feedback Survey
Thank you for taking the time to provide your feedback. Your input helps us improve our products and services. This survey should take no more than 2–3 minutes to complete.
As a thank-you for completing the survey, you'll receive an incentive.
Why are you returning your SANWEAR headphones?
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Why are you returning your SANWEAR headphones?
Others
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Did you experience any issues with the spatial audio quality?
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Did you experience any issues with the spatial audio quality?
A
Yes, it didn’t meet my expectations
B
Yes, but I think it was a setup issue
C
Yes, but I think it was a setup issue
D
I didn’t try the spatial audio feature
How would you rate the comfort of your SANWEAR headphones?
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How would you rate the comfort of your SANWEAR headphones?
A
Very comfortable
B
Somewhat comfortable
C
Neutral
D
Somewhat uncomfortable
E
Very uncomfortable
How easy was it to set up and use your SANWEAR headphones?
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How easy was it to set up and use your SANWEAR headphones?
A
Very easy
B
Easy
C
Neutral
D
Difficult
E
Very difficult
Did you contact customer support before deciding to return your headphones?
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Did you contact customer support before deciding to return your headphones?
A
Yes, and the issue was resolved
B
Yes, but the issue was not resolved
C
No, I did not contact customer support
If you experienced technical or connectivity issues, please describe them briefly:
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What is the one improvement you’d most like to see in SANWEAR??
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