Your privacy matters to us. This Privacy Policy explains how ClearlyMusical ("we", "our", or "us") collects, uses, and protects your personal information when you use our platform — whether you're a music teacher or a student.
By using ClearlyMusical, you agree to the practices described below.
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1. What Information We Collect
We collect personal information in a few different ways:
When You Sign Up:
* Full name
* Email address
* Country and time zone
* Profile information (e.g. bio, instruments, lesson types, pricing)
* PayPal email (for teachers)
* Password (securely hashed — we can’t see it)
When You Use the Platform:
* Booking and lesson history
* Messages between teachers and students
* Reviews or feedback you leave
* Payment records (processed via PayPal – we don’t store your card or bank details)
Automatically Collected:
* IP address
* Browser and device type
* Usage data (such as clicks, pages visited, login times)
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2. How We Use Your Information
We use your data to:
* Create and manage your ClearlyMusical account
* Match students and teachers
* Process bookings and payments
* Send notifications, lesson reminders, and service updates
* Improve the performance and usability of the platform
* Prevent fraud and maintain security
* Comply with legal obligations (e.g. tax records, if applicable)
We never sell your personal information.
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3. Who We Share Information With
We share your data only when necessary:
* With other users: Your teacher or student profile may be visible to other users (name, photo, experience, reviews, etc.).
* With service providers: We use trusted third parties (like PayPal, hosting providers, email tools) to help us operate. They can only use your info to perform services for us.
* When legally required: We may share data if requested by law enforcement or required by law.
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4. How Long We Keep Your Information
We keep your data:
* As long as your account is active
* Or longer if required by law (e.g. tax or financial records)
You can request deletion of your account at any time. In some cases, we may keep limited info (like payment records) for legal compliance.
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5. Your Rights (Especially for EU/EEA Users)
If you're in the European Union (or a region with similar data rights), you have the right to:
* Access your personal data
* Correct inaccurate information
* Delete your data (“right to be forgotten”)
* Object to processing
* Restrict how your data is used
* Request data portability
We will respond within 30 days, as required under GDPR.
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6. Cookies and Tracking
We use cookies to:
* Keep you logged in
* Remember your preferences
* Understand how people use the site (analytics)
You can change your browser settings to block cookies, but this may affect site functionality.
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7. International Users
ClearlyMusical is available worldwide. By using the platform from outside your home country, you agree that your data may be transferred and stored on servers in other countries, including those that may not have the same privacy protections as your own.
We follow GDPR and aim to apply the same care and transparency for all users.
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8. How We Keep Your Data Safe
We use:
* Secure HTTPS encryption
* Firewalls and access controls
* Strong password hashing
* Role-based internal data access
No system is 100% secure, but we work hard to keep your data protected and respond quickly to any risks or breaches.
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9. Children's Privacy
ClearlyMusical is not intended for children under 13. Students under 18 should use the platform with parental or guardian supervision. We do not knowingly collect personal data from children without consent.
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10. Changes to This Policy
We may update this Privacy Policy from time to time. If we make major changes, we’ll notify you by email or through the platform.
The latest version is always available here.
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11. Contact Us
If you have questions about this policy or how your data is handled, contact:
If you're in the EU and feel your rights weren’t respected, you can also contact your local data protection authority.
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Thank you for trusting ClearlyMusical.
We're committed to protecting your privacy as you teach and learn online.