- Minimum of 1 year experience in U.S. healthcare revenue cycle management (medical billing, claims processing, AR follow-up, or related functions)
- Solid understanding of insurance verification, prior authorization, claims submission, payment posting, and denial management
- Familiarity with payer portals, clearinghouses, and EHR/billing systems (e.g., Kareo, Athenahealth, DrChrono, AdvancedMD, etc.)
- Strong knowledge of HIPAA guidelines, privacy, and data security standards
- Excellent English communication skills (written and verbal) for interacting with payers and documenting actions
- Strong analytical and problem-solving skills for handling denials, appeals, and complex billing issues
- Proficiency in using Microsoft Office, Google Workspace, and CRM/billing software tools
- Ability to work independently, meet deadlines, and follow established processes
- Preferred: Graduate of a healthcare-related course or medical billing certification (but not required if experienced)