Hi there đ and thank you for your interest in participating in my survey, which looks to gather information regarding how people interact with health insurance digital resources (e.g. member portal websites or apps), as well as their overall perceptions about them.
My hope is to be able to use this research to inform my designs of creating better digital experiences for people when engaging with their health insurance.
Please allow about 10-15 minutes to complete this survey.
If you do not understand a question, if it is not applicable to you, or you donât wish to answer, feel free to skip the question.
Please note: your responses to the survey questions will remain confidential and will only be analyzed in aggregate. Your name will not be collected, and your individual identity will not be linked to your answers in any reports or publications.