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Training Manager

At Ecomflow, we work with some of the fastest-scaling e-commerce brands in the world, ensuring seamless fulfillment and logistics from China to global markets. Our clients move fast, and we match their pace. We are looking for an Account Manager who thrives in high-growth environments, takes full ownership of client success, and can anticipate problems before they happen.

We are seeking an experienced Training Manager to develop and implement comprehensive training programs for our rapidly growing team. This role is crucial in ensuring our employees are equipped with the knowledge and skills needed to excel in our dynamic e-commerce supply chain environment.

What You'll Be Doing:

• Designing and implementing training programs for new and existing employees across all departments

• Creating and maintaining comprehensive documentation, including help guides, SOPs, and training materials

• Conducting regular training needs assessments and developing strategies to address skill gaps

• Managing and updating our internal knowledge base system

• Evaluating training effectiveness and implementing improvements based on feedback

• Collaborating with department heads to ensure training aligns with business objectives

Who We're Looking For:

•Minimum 5 years of experience as a Training Manager in a large enterprise (200+ employees)

•Proven track record of developing and implementing successful training programs

•Strong knowledge of learning management systems (LMS) and e-learning platforms

•Excellent documentation and technical writing skills

•Strong presentation and communication skills

Preferred Qualifications

•Experience in e-commerce or supply chain industries

•Advanced certifications in Learning & Development

•Knowledge of adult learning principles and instructional design

•Experience with video production and multimedia training content

•Multilingual capabilities are a plus

What We Offer:

• Work with top global e-commerce brands.

• Be part of a high-performance, fast-growing team.

• Gain deep expertise in e-commerce logistics.